Refund policy

At Crochella, we want every customer to have a great experience with our digital crochet patterns.

Because our products are digital downloads, all sales are final once the files have been delivered or downloaded.

We do not offer refunds or exchanges for digital products due to the nature of instant access items.

However, if you experience any issue with your order, such as a broken download link or difficulty accessing your files, please contact us and we will be happy to assist you.

Please make sure to read the product description carefully before purchasing.

Thank you for understanding and supporting Crochella. 🧶